Q&A

Q&A

How do you ship the prints? 
Depending on your location we use different transportation providers. Detailed shipping information could be found in the Shipping section of our shop:
Info -> Shipping

How can I track my shipment?
International shipments are sent with a tracking number, which would be provided to your email address. You can check the location of your order at https://bgpost.bg/en

How long will it take to receive my order?
Shipping in Bulgaria is up to 3 business days. In Europe, it would usually take up to 2 weeks for your prints to arrive. Outside Europe, the shipping would take between 2 weeks and a month.
!!! Right now, due to COVID-19, the shipping outside Bulgaria might take longer and delays are expected. If you are worried for your order, you could always contact us. 

Packaging?
Prints are shipped rolled into large and hard carton tubes, to make sure they will arrive in a good condition. Framed items are packed in a hard carton, additionally secured with a thick bubble wrap. 

For any other questions that you may have, please, do not hesitate to contact us at nopointatelier@gmail.com or at our social media accounts,
The Nopoint Team